Welcome to CeylonTourist.com! These terms and conditions govern your use of our website and the services provided by CeylonTourist, an online tour agency offering tours and holiday packages to Sri Lanka. By accessing our website and using our services, you agree to comply with these terms and conditions. Please read them carefully.

1. Booking and Payment:
1.1 Tour Reservations: All tour bookings are subject to availability. To make a reservation, you must provide accurate and complete information about yourself and any other individuals included in the booking.
1.2 Payment: Payment for tours and holiday packages must be made in full at the time of booking unless otherwise specified. We accept major credit cards and other forms of payment as indicated on our website.
1.3 Pricing: The prices displayed on our website are quoted in the currency specified and are subject to change without prior notice. Prices may vary based on factors such as tour duration, inclusions, and seasonal demand. Any additional fees or taxes will be clearly indicated during the booking process.

2. Cancellations and Refunds:
2.1 Cancellations by Customers: If you need to cancel your booking, you must notify us in writing or by email. The cancellation policy and any applicable fees or refunds will be specified in your booking confirmation. Please note that certain tours and packages may have non-refundable components.
2.2 Changes and Cancellations by CeylonTourist: In the unlikely event that we need to cancel or make changes to your booked tour or package, we will inform you as soon as possible. We will provide alternative options or offer a full refund of the amount paid, at our discretion.

3. Travel Documentation and Insurance:
3.1 Travel Documents: It is your responsibility to ensure that you have valid passports, visas, and any other required travel documents for your trip to Sri Lanka. CeylonTourist will not be held liable for any issues arising from incomplete or invalid travel documentation.
3.2 Travel Insurance: We strongly recommend that you obtain comprehensive travel insurance to cover any unforeseen circumstances, including but not limited to trip cancellations, medical emergencies, and loss of personal belongings. CeylonTourist shall not be responsible for any loss, injury, or damage incurred during your trip.

4. Liability and Limitations:
4.1 Limitation of Liability: CeylonTourist acts as an intermediary between you and the various service providers, such as hotels, transportation companies, and tour guides. While we strive to ensure the quality and safety of our services, we cannot be held liable for any errors, omissions, accidents, delays, or losses caused by third-party service providers.
4.2 Indemnity: You agree to indemnify and hold CeylonTourist and its affiliates, employees, agents, and representatives harmless from any claims, losses, damages, costs, or expenses arising out of your use of our website or services, or any violation of these terms and conditions.

5. Intellectual Property:
5.1 Website Content: All content on the CeylonTourist.com website, including text, images, logos, and graphics, is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or exploit any content without our prior written consent.

6. Governing Law and Jurisdiction:
6.1 These terms and conditions shall be governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
By using our website and booking our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us at the provided contact information on our website.